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Privacy Policy

Who this applies to

This Privacy Policy describes GREENTOP Heating's information collection and use practices. This includes information collected via our our website, our phone, and in-person services. This policy does not apply to our employees.

Notice at Collection

Information Collection

The type of personal information we collect depends on your relationship with us. It also depends on how you interact with us. Described below by category is the information we may collect:

Name and contact information

This includes name, email address, phone number, address, city, state, and zip/postal code.

Demographic information

We may use and store information about your location based on your IP address (at a city or county level).

Payment information

This includes credit card or other payment information.

Submitted information

This includes information provided by you when you contact us by phone, text, or online chat; It also includes information provided by you when you fill in our forms to book an appointment or complete a survey or review.

Job applicant information

We collect resumes, education, and employment history from job applicants. This includes information about your skills and qualifications for the position. We may collect certification, permit and license information.

Site usage information

We collect information about the browser you are using. We also collect information about the sites you came from and where you visit when you leave us. We may also collect your operating system and IP address. We also look at the areas of our site you visit and any actions you make. We also collect device identifiers. This might include your hardware model.

We do not use or disclose sensitive personal information, as defined by Washington law, for inferring characteristics or for purposes other than those permitted by law. We keep these categories of personal information as long as necessary or relevant for the purposes for which it was collected. We also keep information as required by law.

Use of Data

We use the collected personal information for various purposes:

We will not share this information with third-party service providers and partners for the purposes noted above, including cross-contextual behavioral advertising. These partners include marketing agencies, analytics providers, and advertising networks.

Cookie and Ads

We use cookies and similar tracking technologies to track the activity on our website, and for remarketing purposes.

Cookies are files with a small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our website.

Certain browsers can be set to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. If you block or reject cookies, not all of the tracking described here will stop.

To turn off targeting and advertising cookies, visit the Cookie Settings in the browser and turn these types of cookies off. The Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to manage certain choices online here and provides a tool for managing mobile choices here.

Our Do Not Track Policy

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform and we are currently unable respond to those signals.

Our Sites and Services Are Based in the United States

We are based in Washington and our services and products are designed for residents of Washington. By interacting with us you understand your information will be transferred to us and used under our state’s laws. If you are outside of the US this means that your information will be transferred to – and maintained on – computers located outside of your country, where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

How We May Disclose Information

Disclosure to Service Providers

We may disclose information to third parties to provide, maintain, and improve our services, including third party service providers who access information about you to perform services on our behalf, or help us execute services you have requested. Service providers may include financial processing companies, information-hosting applications and services, review and feedback-related service providers, and marketing, advertising, and communications service providers.

Targeted ads

We use information (as described above) to serve you with ads we think you will find interesting/useful. We might do this based on your browsing habits or other activities. These could be on ours or others’ platforms. (This is often called interest-based, targeted or “cross contextual” advertising.) We might do this on social media platforms. This may occur after you leave our sites or platforms and may encourage you to return.

Disclosure to Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We will transfer all categories of information to respond to a court order or subpoena. We will also disclose all categories of information if a government agency or investigatory body requests. This includes U.S. and non-U.S. law enforcement or regulatory authorities.

Successors

We may also disclose your information in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.

Additional information for California, Nevada and Virginia residents

California, Nevada, and Virginia law require that we tell you if we sell personal information with a third party for monetary or (in California) other valuable consideration. We do not do this. We also do not sell personal information of minors under the age of 16 for monetary or other valuable consideration.

We may disclose information for other reasons not outlined here or as permitted by law.

Security of Data

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use reasonable measures in accordance with applicable law, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will immediately take steps to remove that information from our servers.

Your Choices And Rights

You can opt out of certain marketing

To stop receiving our marketing emails please email us at the address noted at the bottom of the page or follow the instructions in any marketing email message you get from us. If you opt out of marketing emails you will continue to receive emails from us about your relationship with us where permitted by law.

Washington residents

You may opt out of the future sale of your information to a third party so that they may license or sell that information. To do this contact us as described at the end of this policy.

To learn how we and our vendors use cookies and other tracking tools, read our “Cookie and Ads” section above.

Changes To This Privacy Policy

We may make changes or updates to this Policy in the future. We will notify you of any material changes to this Policy as required by law. All changes will also be posted on our website. Please check our site periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

This policy was last updated: 3/12/2025

Call or Text Today!

(253) 300-0052

2513 clients have trusted us in Seattle, WA and nearby areas

We hired Green Top to install a 3-zone mini-split system in our home. Their quote was competitively priced, and the installation team did an excellent job -- they managed to get everything done in a single day, and their work was clean and high quality. Hennadii and Oleksii performed the installation, and they did an excellent job -- it's easy to tell they take pride in their work.
Responsive customer service, quality work and outstanding diagnostic price. I was looking for someone to help look at the my mini-split system. Sent in a project and get very quick response from GreenTop. Appointment set up was super quick. The technician came the day later to diagnose our system, and was able to tell us that the problem was not because of the system but different units were configured with different mode, so the system was not working. In the end, we only needed to pay the $1 diagnostic fee
Aleksi did a great job with our minisplit installation. We highly recommend.
I called Alex B about a concern yesterday evening and the crew was here this morning. My installation was three years old and the labor warranty had expired, but they took care of it without charge. Impressive customer service !
I had a fantastic experience with Greentop when they installed a heat pump system for me. What really set them apart from the other quotes I got was their creativity and problem-solving skills in figuring out the best way to run refrigerant lines without making them an eye sore. They don’t just opt for the approach that's the least amount of work for them; they really work with you to design a solution that fits your space and your needs. On top of that, their pricing is excellent--by far the least of the quotes I got. When installation day came (just one week after accepting their quote) they rolled up with an 8 man crew and completed the entire job in a single day. The inspection passed without any issues. I’ve already recommended Greentop to friends and coworkers, and every single one of them has had the same great experience. It's been nearly 3 years since their original install, and I've had zero complaints about the system. I had them come out to add a fourth head unit and decided that this company really deserves a review for their excellent work. If you're looking for quality work, thoughtful planning, and a team that knows their stuff, I can’t recommend them highly enough.
End to end excellent service on our heat pump installation. They provided us a very consultative quote with several options to meet our needs. The estimate was far less than other companies for the same equipment. Once we selected GreenTop, they were able to start installation within 2 business days. They did a great job on installation and the owner even called to check in and ensure I was happy. The inspectors said all was installed well. We’re very happy with the experience and would recommend GreenTop to others.
We just had a great experience with Oleskii. He came out in a reasonable time, worked super fast and explained the problem with our furnace. There was no diagnostic charge and he was so kind. God bless him and this company for coming out so quick during the winter time on a weekend morning. God is good.
Green Top Heating provided the best estimate to replace my 40 year old broken home furnace. Unlike other HVAC contractors, they didn't charge for a diagnostic service visit. The installation of the new furnace into the former tight location in the middle of the house and the connection to existing ducts, took only four hours. The service tech laid down floor covering leaving the carpet clean. They also applied for a Seattle mechanical permit, registered the system and scheduled an inspection. The project cost included a senior discount.
Green top was quick to my initial request. Tech Yaroslav was early and didnt waste anytime diagnosing the issue which thankfully was minor this time. No cost! furnace was up and running within 20 minutes of his arrival. I will be calling on them again in the future should my needs change and telling all my friends. I appreciate the honest integrity and the fact that did not slam me with some hidden cost. We need more businesses like them.
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